1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website work correctly, remember your preferences, and — where you have agreed — allow us to understand how visitors use the site so we can improve it.
Cookies do not contain personally identifying information on their own. They are read only by the website that placed them.
2. Cookies We Use
We use a small number of cookies, grouped by purpose:
| Name | Category | Purpose | Duration |
|---|---|---|---|
pensaro_cookie_consent |
Essential | Stores your cookie preference so the notice is not shown on every visit. | 1 year |
_ga, _ga_* |
Analytics | Google Analytics — counts page visits and navigation paths in an aggregated, anonymous way to help us understand how the site is used. | 2 years |
_fbp |
Analytics | Meta (Facebook) Pixel — records anonymised visit data to help us measure the reach of our general information pages. | 3 months |
_uetsid |
Analytics | Microsoft (Bing) — similar aggregated analytics for Bing search traffic measurement. | 1 day |
We do not use advertising cookies, personalisation cookies, or tracking cookies that follow you across other websites. We do not sell cookie data to any third party.
3. Essential Cookies
Essential cookies are necessary for the website to function. They cannot be switched off in our system. They include the cookie that records your own consent choice. Without this cookie, the consent notice would appear on every page you visit.
4. Analytics Cookies
We use analytics tools — Google Analytics, Meta Pixel, and Microsoft Clarity / Bing — to understand how visitors navigate our website in aggregate. This helps us improve the layout and content of our pages. All data is collected in an anonymised, aggregated form. No personal profile is built from this activity.
These cookies are only placed on your device if you agree to analytics cookies when you first visit the site, or via the preference panel below.
5. Managing Your Preferences
You can update your cookie preferences at any time using the panel below. Switching off analytics cookies will not affect your ability to read any content on this website.
6. Browser-Level Controls
You can also manage or delete cookies directly through your browser settings. Most browsers allow you to block all cookies, accept only certain cookies, or clear cookies already stored. Please note that blocking all cookies may affect the functionality of some websites.
Guidance for common browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Settings → Safari → Privacy & Security
- Microsoft Edge: Settings → Cookies and site permissions
7. Third-Party Services
Our analytics cookies are set by third-party services (Google, Meta, Microsoft). Each provider has its own privacy policy governing how they handle data collected via their cookies:
- Google: policies.google.com/privacy
- Meta: facebook.com/privacy/policy
- Microsoft: privacy.microsoft.com
8. Changes to This Policy
We may update this Cookie Policy from time to time. The date shown at the top of this page will reflect the most recent revision. We recommend checking this page occasionally if cookie use is important to you.
9. Contact
If you have questions about how we use cookies, please get in touch:
- Email: [email protected]
- Phone: +66 2 692 3471